Privacy policy

This Privacy Policy explains how Hollow Glow ("we", "us") collects, uses and shares your personal information when you visit or buy from our store.

Information we collect

Order information: name, billing and shipping address, email, phone number and order details.
Payment information: payments are processed by third-party payment providers. We do not store full card numbers.
Device and usage information: IP address, browser type, pages viewed and how you arrived at our store, collected with cookies and similar technologies.

How we use your information

To process, ship and support your orders.
To communicate with you about your order and, if you agree, to send marketing emails.
To detect and prevent fraud.
To measure and improve our store and advertising, including through Google Analytics and Google Ads.

Sharing your information

We share information only with service providers that help us run the store: our e-commerce platform (Shopify), payment processors, shipping and fulfillment partners, and analytics and advertising providers. We do not sell your personal information.

Cookies

You can control cookies in your browser settings. Blocking some cookies may affect how the store works.

Your rights

You can ask us to access, correct or delete your personal information, or to stop marketing emails, by writing to support@hollowglowshop.com. Every marketing email also has an unsubscribe link.